At Lash Centre, your safety is always our priority. A patch test is required before your first eyelash extension treatment and may be required again if there is a significant change in products, adhesive or your circumstances.
Your patch test must be completed at least 24–48 hours before your appointment, depending on the adhesive being used and the manufacturer's requirements.The exact timing will always follow the requirements of the professional adhesive being used for your treatment, together with our insurance requirements.
A patch test is a precautionary safety measure. It can help identify signs of sensitivity, but it cannot guarantee that a reaction will not occur during or after a full treatment.
A small amount of the eyelash extension adhesive is used on a small number of natural lashes while your eyes remain fully closed.
The adhesive is not applied directly to the skin.
A patch test is not a miniature version of your full lash appointment. During a full treatment, you are exposed to the products for a considerably longer period, so a patch test cannot perfectly predict how your body may respond to a complete treatment.
The required patch-test period depends on the adhesive being used.
24–48 hours before treatment
The exact timing will be determined by the manufacturer's instructions for the adhesive being used and our insurance requirements.
Some professional adhesives require a minimum of 24 hours, while others require 48 hours.
If the adhesive or another relevant product changes, a new patch test may be required.
Eyelash extension adhesives contain cyanoacrylate, which can cause irritation or sensitisation in some individuals.
Your body's response can also change over time. Previous lash appointments without any problems do not guarantee that you will never develop sensitivity in the future.
Factors such as changes in your individual sensitivity, hormonal changes, medications, health, allergies or other circumstances may affect how your body responds.
A previous successful treatment is therefore not a guarantee of future tolerance.
Please tell us before booking if you have ever experienced a reaction to eyelash extensions — whether at Lash Centre, another salon or with another lash artist.
For your safety, Lash Centre does not provide eyelash extension treatments to clients who have previously experienced a reaction to lash extensions.
This applies even if the reaction happened a long time ago or involved a different salon, lash artist or adhesive.
If we become aware of a previous reaction after an appointment has been booked, we may need to cancel or decline the appointment before treatment takes place.
This is a safety decision made for your wellbeing. We would rather decline a treatment than knowingly expose you to a product that you may not tolerate.
If you are unsure whether a previous reaction was an allergy, irritation or another condition, please seek advice from an appropriate healthcare professional. We cannot diagnose allergies or medical conditions.
Even when a treatment is carried out correctly, professionally and in accordance with product instructions and appropriate safety procedures, an individual may still experience an unexpected reaction.
A reaction is a response of the individual's body to a product or ingredient. It does not, by itself, mean that the treatment was performed incorrectly.
Think of it simply: if someone knows they are allergic to a particular food, the food itself has not been prepared incorrectly simply because their body reacts to it. The same principle applies to sensitivity to cosmetic products.
For this reason, we cannot guarantee that you will never experience a reaction, and the absence of a previous reaction does not mean that you cannot develop one later.
Please give us complete and accurate information before every treatment.
You must tell us about any:
Please do not rely on a previous patch test as a permanent guarantee of suitability.
A new consent form must be completed for each treatment, confirming that you have read the relevant information, disclosed any changes and understand that a reaction can still occur even when a previous treatment and patch test caused no problems.
At Lash Centre, we take every reasonable precaution to provide your treatment professionally and safely.
We use professional products from reputable suppliers, follow manufacturer instructions and maintain appropriate hygiene, ventilation and treatment procedures.
We carefully consider your information before proceeding and reserve the right to decline or discontinue a treatment if we believe it is not appropriate or safe for you.
Your safety will always come before completing an appointment.
A patch test reduces risk — it does not eliminate it.
A successful previous treatment does not guarantee future tolerance.
A reaction can occur even when a treatment has been performed correctly and all appropriate precautions have been followed.
By booking and proceeding with your treatment, you acknowledge that individual reactions can occur and that no lash technician can guarantee how an individual's body will respond to a cosmetic product.
Your health comes first. If we believe eyelash extensions are not suitable for you, we will always choose safety over the treatment.
This information is provided as part of Lash Centre's professional safety and booking procedures and does not replace medical advice.
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